Our Services
Smart Water Meter Installation & Deployment
Where Technology and Labor Meet
Discuss Your Meter Deployment
Field Installation Backed by Accountability
HST Utility helps utilities put smart metering technology to work through organized field installation, customer coordination, and documented quality control. We support AMR, fixed-network AMI, cellular, and LoRaWAN meter deployments, from targeted upgrades to community-wide replacement programs. Our team works with your utility, equipment providers, and project partners to turn the approved deployment plan into completed, documented installations.
A successful deployment requires more than replacing a meter. Each installation must be associated with the correct account, documented accurately, and checked against the project's acceptance requirements. HST brings together field crews, supervision, customer coordination, and work order documentation to help your team manage that process.
Discuss Your Meter DeploymentWhat We Deliver
- AMR and Fixed-Network AMI deployments
- Cellular and LoRaWAN meter installations
- Endpoint and register upgrades
- Large and commercial meter installations
- Customer coordination and scheduling
- Daily quality control and field documentation
- W-2 crews under direct field supervision
Deployment Services Built Around Your Project
Water Meter Replacement
Install new water meters and replace existing equipment according to approved project specifications and manufacturer requirements. Before work begins, we establish the installation scope, required materials, documentation standards, and procedures for handling locations that need additional attention.
Endpoint and Register Upgrades
Some projects involve a compatible endpoint or register upgrade rather than replacement of the entire meter. HST works with your project team to confirm the approved equipment combinations and installation requirements. Meter and endpoint identifiers are recorded to support account matching and system setup.
AMR and Fixed-Network AMI
Support field installation for mobile meter reading programs and fixed-network AMI deployments. HST coordinates its installation responsibilities with the utility and technology provider, including required equipment setup, field checks, and reporting.
Cellular and LoRaWAN Deployments
Install compatible metering equipment for cellular and LoRaWAN systems according to the selected platform's requirements. Activation, communication checks, and acceptance responsibilities are established with the utility and technology provider before deployment.
Large and Commercial Meter Installations
Include large and commercial accounts within the deployment plan while accounting for their different access, equipment, and shutdown requirements. These locations may require additional review and coordination with property managers or facility operators before work can proceed.
Plan the Work Before Crews Mobilize
Preparation helps reduce avoidable interruptions once installation begins. HST works with your team to establish:
- Meter quantities, sizes, and approved equipment.
- Available account and location records.
- Installation areas and route priorities.
- Material availability and handling responsibilities.
- Customer notification and appointment requirements.
- Required field records and photographs.
- Procedures for incomplete or out-of-scope locations.
- Quality review and project acceptance requirements.
A defined initial group of installations can help confirm field procedures and reporting requirements before production expands.
Keep Customers Informed
Meter replacement brings your project directly to customers' homes and businesses. Clear communication helps customers understand what to expect and how to prepare. HST coordinates customer communication and scheduling responsibilities with your utility. Depending on the agreed scope, this can include advance notices, appointment coordination, access instructions, and completion information. For inside installations, access arrangements are especially important. Commercial accounts may also require a planned interruption that accounts for the facility's operating needs. Unexpected plumbing conditions, inaccessible meters, and unsuccessful access attempts are documented for follow-up.
Keep Installation Crews Moving
Production improves when crews have the correct materials, clear work orders, and locations ready for service. HST coordinates field work around route priorities and known access requirements. Obstructed meter pits can be identified for cleaning, and locations requiring additional repairs can be separated from routine installations. This helps reduce avoidable delays while giving your team visibility into the work that remains.
Explore Pit Cleaning & Vacuum ExcavationDaily Quality Control and Field Documentation
HST uses daily quality review to check completed installation records and identify items requiring follow-up. Our field documentation can include:
- Account and service location references.
- Removed and installed meter serial numbers.
- Final removal and initial installation readings.
- Meter size, type, and endpoint identifiers.
- GPS location information.
- Installation photographs and time stamps.
- Required installation and communication check results.
- Field exceptions and corrective work status.
Required records are established before mobilization. Supervisor review helps identify missing information and discrepancies while the work is still active.
A Clear Handoff to Your Utility
Accurate field records help your utility connect the physical installation to its account, asset, and billing records. HST works with your team to agree on required data fields, file formats, and delivery procedures. This provides a defined process for reviewing completed work and reconciling exceptions. The project should distinguish between equipment that has been physically installed and equipment that has met all agreed communication and acceptance checks. Where communication verification is included in HST's scope, unresolved issues are tracked and coordinated with the responsible utility or technology partner.
Direct Field Oversight
HST's W-2 installation crews work under field supervision with established project procedures. This gives utilities a clear point of accountability for installation work, documentation, and follow-up. Our team coordinates with utility staff, manufacturers, distributors, and prime contractors around the responsibilities established for each project.
Start with One Phase or Plan a Larger Deployment
You do not have to replace your entire meter population at once. HST can support a selected installation area, a defined equipment upgrade, or a phased replacement program aligned with your funding and operating priorities. For utilities that need ongoing replacement support, planned phases can help address aging equipment and maintenance backlogs while building toward broader system goals.
See It In Action
AMI Water Meter Deployment
Watch HST's AMI water meter installation for a look at field work.
Watch on YouTubeFrequently Asked Questions
Plan Your Next Meter Deployment with HST
Whether you are replacing a selected group of meters or preparing a broader technology upgrade, HST can help define the field work needed to move your project forward. Tell us about your meter population, selected technology, location, and target schedule.